1. Overview:
We at Legacy Heir are committed to providing quality digital products that meet your expectations. Our refund policy is designed to ensure customer satisfaction and address any concerns regarding your purchase of our digital products.
2. Eligibility for Refund:
We offer refunds on digital products under the following circumstances:
Technical Issues: If you encounter technical issues that prevent you from accessing or using the digital product.
Product Defects: In the event of a defect or error within the digital product that significantly impairs its functionality.
contact us via text 587-557-95190 or email salutation@thelegacyheir.ca for a copy manually sent to you at no extra cost! Have your order number ready :)
3. How to Request a Refund:
To initiate a refund, please contact our customer support team at salutation@thelegacyheir.ca with the following information:
Your name
Order number
Description of the issue or reason for the refund request
Our customer support team will review your request and respond within [3 business days] to guide you through the refund process.
4. Refund Process:
If your request is approved, we will process the refund within [3 business days]. The refund will be issued using the same method of payment used for the original purchase.
5. Exceptions:
Refunds may not be provided under the following circumstances:
Failure to meet eligibility criteria stated in Section 2.
Unauthorized use or piracy of the digital product.
Change of mind or no longer needing the product.
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6. Contact Information:
If you have any questions or concerns about our refund policy, please contact us at salutation@thelegacyheir.ca.
7. Modifications to the Refund Policy:
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase of our digital products, you acknowledge that you have read and agreed to this refund policy.
Thank you for choosing Legacy Heir.